Privacy Policy

The controller responsible for data processing is:
Alexandra Afonina

Email: goldenleafde@outlook.de

We are pleased about your interest in our online shop. The protection of your privacy is very important to us. Below, we inform you in detail about how we handle your data.

1. Access Data and Hosting

You can visit our websites without providing personal information. Each time a webpage is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.
This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the site and improving our offer. This serves to safeguard our legitimate interests in a correct presentation of our offer, which prevail within the framework of a balancing of interests, pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. All access data is processed only for as long as necessary to achieve the above-mentioned processing purposes.

The services for hosting and displaying the website are partly provided by our service providers within the framework of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: Israel, United Kingdom, USA.

The adequacy decision for the USA applies as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Brazil, Mexico, India, Ukraine.
There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard Contractual Clauses of the European Union.

2. Data Processing for Contract Handling and Contact

2.1 Data Processing for Contract Handling

For the purpose of contract processing (including inquiries regarding and handling of any existing warranty and performance disruption claims as well as any statutory update obligations) pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as in these cases we necessarily require the data for contract processing and cannot ship the order without it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on forwarding to our service providers for order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this which is permitted by law and about which we inform you in this declaration.

2.2 Customer Account

If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we use your data for the purpose of opening the customer account and storing your data for future orders on our website. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data or we reserve the right to further data use permitted by law and about which we inform you in this declaration.

2.3 Contact

As part of customer communication, we collect personal data to process your inquiries pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such, as we necessarily require this data to process your contact request. Which data is collected can be seen from the respective input forms. After complete processing of your request, your data will be deleted unless you have expressly consented to further use of your data or we reserve the right to further data use permitted by law and about which we inform you in this declaration.

3. Data Processing for Shipping Purposes

For the fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we pass your data on to the shipping service provider commissioned with delivery, insofar as this is necessary for the delivery of ordered goods. If you have questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4. Data Processing for Payment Processing

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data Processing for Transaction Processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers acting on our behalf, or to the commissioned credit institutions, or to the selected payment service provider, insofar as this is necessary for payment processing. This serves the fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers themselves collect the data required for processing the payment, e.g., on their own website or via technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

If you have questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4.2 Data Processing for Fraud Prevention and Optimization of Payment Processes

If necessary, we provide our service providers with further data, which they use together with the data necessary for payment processing as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g., invoicing, handling of disputed payments, accounting support). This serves, pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR, the protection of our legitimate interests, which prevail within the framework of a balancing of interests, in protection against fraud or in efficient payment management.

4.3 Use of Debt Collection Service Providers

We pass your data on to the commissioned debt collection service provider paywise GmbH, Hopfenstraße 8, 80335 Munich, Germany, if our payment claim has not been settled despite prior reminder. In this case, the claim is collected directly by the debt collection service provider. This serves the fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR as well as the protection of our legitimate interests in the effective assertion or enforcement of our payment claim pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.

5. Advertising by Email
Email newsletter with registration
If you subscribe to our newsletter, we use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this which is permitted by law and about which we inform you in this declaration. Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: Israel, United Kingdom, USA. The adequacy decision for the USA applies as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place. Our service providers are located and/or use servers in these countries: Brazil, Mexico, India, Ukraine. There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard Contractual Clauses of the European Union.

6. Cookies and Other Technologies
6.1 General Information
In order to make the visit to our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser during your next visit (persistent cookies).
Protection of privacy on end devices
When using our online services, we use technologies that are strictly necessary in order to provide the telemedia service expressly requested by you. The storage of information on your device or access to information already stored on your device does not require consent in this respect.
For functions that are not strictly necessary, the storage of information on your device or access to information already stored on your device requires your consent. We would like to point out that if consent is not given, parts of the website may not be fully usable. Any consent you may have given remains valid until you adjust or reset the respective settings on your device.
Subsequent data processing through cookies and other technologies
We use such technologies that are strictly necessary for the use of certain functions of our website (e.g. shopping cart function). Through these technologies, IP address, time of visit, device and browser information, as well as information about your use of our website (e.g. information about the contents of the shopping cart) are collected and processed. This serves, within the framework of a balancing of interests, overriding legitimate interests in an optimized presentation of our offer pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.
In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. in order to be able to prove consents to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.
Cookie settings
You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of technologies pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can also use the button for cookie settings.

6.2 Use of the Wix Consent Manager Tool for managing consents
We use the Wix Consent Manager Tool on our website in order to inform you about the cookies and other technologies we use on our website and to obtain, manage, and document your consent, if required, to the processing of your personal data by these technologies. This is necessary pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR in order to fulfill our legal obligation pursuant to Art. 7 para. 1 GDPR to be able to prove your consent to the processing of your personal data to which we are subject. The Wix Consent Manager Tool is an offer of Wix.com Ltd., 40 Nemal St., Tel Aviv 6350671, Israel (“Wix”). After submitting your cookie declaration on our website, the Wix web server stores your IP address, date and time of your declaration, browser information, language and URL from which the declaration was sent as well as information about your consent behavior. In addition, a cookie is used that contains information about your consent behavior. Your data will be deleted after 365 days unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this which is permitted by law and about which we inform you in this declaration.
Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: Israel, United Kingdom, USA. The adequacy decision for the USA applies as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place. Our service providers are located and/or use servers in these countries: Brazil, Mexico, India, Ukraine. There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard Contractual Clauses of the European Union.

7. Use of Cookies and Other Technologies
We use the following cookies and other technologies from third-party providers on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. After the purpose ceases to apply and the use of the respective technology by us ends, the data collected in this context will be deleted. You can withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section “Cookies and other technologies”. Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Use of Google services
We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) listed below. The information automatically collected by Google technologies about your use of our website is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded between joint controllers pursuant to Art. 26 GDPR. Further information about data processing by Google can be found in Google’s privacy notices.
Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision. Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on Standard Contractual Clauses of the European Commission.

Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is carried out on the basis of an agreement on order processing by Google.

8. Social Media
8.1 Social buttons from Instagram (by Meta)
Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is accessed. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, click the Like or Share button.

8.2 Our online presence on Facebook (by Meta), Instagram (by Meta)
If you have given your consent to the respective social media operator pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the above-mentioned social media platforms, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and setting options for the protection of your privacy, can be found in the data protection notices of the providers linked below. If you still need assistance in this regard, you can contact us.

Facebook (by Meta) is a service of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Data processing in the context of visiting a Facebook (by Meta) fan page is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.
Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA applies as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place. Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard Contractual Clauses of the European Commission.

Instagram (by Meta) is a service of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA, and stored there. Data processing in the context of visiting an Instagram (by Meta) fan page is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found here.
Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA applies as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place. Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard Contractual Clauses of the European Commission.

9. Contact Options and Your Rights
9.1 Your Rights
As a data subject, you have the following rights:
pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us within the scope specified therein;
pursuant to Art. 16 GDPR, the right to request the immediate correction of incorrect or completion of your personal data stored by us;
pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is required
for exercising the right of freedom of expression and information;
for compliance with a legal obligation;
for reasons of public interest; or
for the establishment, exercise or defense of legal claims;
pursuant to Art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as
the accuracy of the data is contested by you;
the processing is unlawful, but you oppose its erasure;
we no longer need the data, but you require it for the establishment, exercise or defense of legal claims; or
you have objected to processing pursuant to Art. 21 GDPR;
pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request transmission to another controller;
pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.

Right to object
If we process personal data as explained above in order to safeguard our legitimate interests, which prevail within the framework of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If processing is carried out for other purposes, you only have a right to object if there are reasons arising from your particular situation.
After you exercise your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.
This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

9.2 Contact Options
If you have any questions regarding the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as revocation of granted consents or objection to a specific data use, please contact us directly using the contact details provided in our legal notice.